Payment & dispatch


The following terms and conditions apply:


Dispatch conditions


The products are delivered all over the world.


Dispatch costs (inclusive of legally applicable VAT)


Domestic deliveries (Germany): 4,70€

Deliveries to foreign countries:   9,00€


Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days following conclusion of the contract, execution of the design work and delivery of the goods within 7 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic


delivery of goods shall be made (Germany) within 3 - 7 days,

for deliveries abroad within 5 - 12 days


from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer

-  Payment via PayPal


Our bank account:Paypal 

or via transfer:

Kreuzer Reiner
Volksbank Friedrichshafen
IBAN: DE35 6519 0110 0006 0550 01


You will always receive shipping information by email before your piece of jewelry is shipped.

In case of questions, please contact us at the contact details mentioned in the Legal Notice .